Supply Chain

Logistics Control Tower

One live view across fleet, warehouse and third-party carriers, assembled from systems that were never designed to talk.

Industry
Supply Chain
Year
2025
Services
Web · Data · Integration

Challenge

Six separate systems each held part of the truth about a shipment, and operators reconciled them by phone.

Delay information reached customers after the delay, not before it.

Solution

We built an integration layer that normalises carrier and warehouse events into a single shipment timeline, with conflict rules for when sources disagree.

A prediction model flags at-risk shipments early enough for the operations team to act rather than apologise.

Architecture

01 · Ingestion
Python connectors per carrier, queue-backed
02 · Core
Node.js event normaliser, PostgreSQL timeline store
03 · Surface
React operations console, realtime updates
04 · Infrastructure
Docker, Kubernetes, autoscaled workers

Key features

  • Single shipment timeline

    Every source event resolved into one ordered, explainable history.

  • At-risk prediction

    Delay likelihood surfaced hours before the missed milestone.

  • Carrier-agnostic connectors

    New carrier onboarding measured in days, not quarters.

Results

6 → 1

Systems operators watch

−38%

Late-delivery escalations

< 5s

Event to console latency